PRIVACY POLICY

We value your privacy and the trust you place in us.

The Company, we and us means Fantasia International Film Festival.

1. Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

2. The Information We Collect

This notice applies to all information collected or submitted on The Company’s website. This information may include, but is not limited to:
- Name
- Email address
- Date of birth
- Gender
- IP Address
- Browser and device Information
- Viewer metrics
- Purchase and payment details

3. The Way We Use Information

We use the information you provide about yourself when joining The Company to complete your Profile. We do not share this information with outside parties except to the extent required by law or necessary to the running of this site. Your email, name and credit card details are not shown publicly.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

4. Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

6. How You Can Access and Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by visiting your Account Settings page. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

7. The Video Privacy Protection Act of 1988

The Company adheres to The Video Privacy Protection Act of 1988.

8. How to Cancel Your Account

Contact us if you wish to have our account permanently deleted.

9. How to Contact Us

Should you have other questions or concerns about these privacy policies, send us an email. Contact information can be found on The Company’s About Us page.

10. Use of Third Party Services

10.1 Google Analytics

We use Google Analytics to help us to understand how you use our site and tools, which allows us to know how to improve our products for your benefit. It follows your progress through the website, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. Google then stores this data in order to create reports. But don’t worry; they do not store your personal data. Google will track your IP address, and it may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information on Google’s privacy policies, please visit https://policies.google.com/privacy. Google Analytics services are governed by the Google Analytics Terms of Service which can be found at: https://marketingplatform.google.com/about/analytics/terms/us/.

10.2 Intercom

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilise Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyses your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms.

10.3 Mandrill

We use Mandrill to send transactional emails, such as a welcome email, purchase receipt, or forgot password email. We provide a limited amount of your information, such as your email address, to The Rocket Science Group LLC, who operate Mailchimp and Mandrill. We utilise Mandrill to collect data for analytics purposes when you view the email. For more information on the privacy practices of Mandrill, please visit https://mailchimp.com/legal/privacy/. Mandrill’s services are governed by Mailchimp’s terms of use which can be found at https://mailchimp.com/legal/terms/.

10.4 Amazon Web Services

We use Amazon Web Services (AWS) who provide us with cloud storage solution. AWS has demonstrated compliance with a range of internationally recognized standards for content, data and infrastructure security, such as information security management system- ISO-27001, System and Organization Controls Report- SOC1/2, and The Payment Card Industry Data Security Standard; in addition, AWS has demonstrated alignment with the MPAA Content Security Best Practices and the AWS infrastructure is compliant with all applicable MPAA controls. For more information on AWS’ privacy policy please see: https://www.amazon.ca/privacy

10.5 Stripe

We use a third party payment processor, Stripe, to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/en-ca/privacy. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification.

POLITIQUE DE CONFIDENTIALITÉ Nous respectons votre vie privée et la confiance que vous nous accordez. “La société” et “nous” signifient le Festival international de films Fantasia.

  1. Les informations que nous recueillons Le présent avis s’applique à toutes les informations collectées ou soumises sur le site web de la société. Ces informations peuvent inclure, mais ne sont pas limitées à

  2. Nom

  3. Adresse électronique

  4. Date de naissance

  5. Genre

  6. Adresse IP

  7. Informations sur les navigateurs et les appareils

  8. Mesure de l’audience

  9. Détails de l’achat et du paiement

  10. La façon dont nous utilisons l’information Nous utilisons les informations que vous fournissez à votre sujet lorsque vous rejoignez la société pour compléter votre profil. Nous ne partageons pas ces informations avec des tiers, sauf dans la mesure où la loi l’exige ou si cela est nécessaire au fonctionnement de ce site. Votre adresse électronique, votre nom et les détails de votre carte de crédit ne sont pas rendus publics. Nous utilisons les adresses électroniques de retour pour répondre aux courriels que nous recevons. Ces adresses ne sont utilisées à aucune autre fin et ne sont pas partagées avec des tiers. Nous utilisons des informations non identifiables et agrégées pour mieux concevoir notre site web et pour les partager avec les annonceurs. Par exemple, nous pouvons dire à un annonceur qu’un nombre X de personnes ont visité une certaine zone de notre site web, ou qu’un nombre Y d’hommes et un nombre Z de femmes ont rempli notre formulaire d’inscription, mais nous ne divulguerons rien qui puisse être utilisé pour identifier ces personnes. Enfin, nous n’utilisons ni ne partageons jamais les informations d’identification personnelle qui nous sont fournies en ligne de manière non liée à celles décrites ci-dessus sans vous donner également la possibilité de refuser ou d’interdire ces utilisations non liées.

  11. Notre engagement en matière de sécurité des données Pour empêcher tout accès non autorisé, maintenir l’exactitude des données et garantir l’utilisation correcte des informations, nous avons mis en place des procédures physiques, électroniques et de gestion appropriées pour sauvegarder et sécuriser les informations que nous recueillons en ligne.

  12. Comment accéder à vos informations et les corriger Vous pouvez accéder à toutes vos informations personnelles identifiables que nous recueillons en ligne et que nous conservons en visitant votre page Paramètres du compte. Nous utilisons cette procédure pour mieux protéger vos informations. Vous pouvez corriger des erreurs factuelles dans vos informations d’identification personnelle en nous envoyant une demande qui montre de manière crédible l’erreur. Pour protéger votre vie privée et votre sécurité, nous prendrons également des mesures raisonnables pour vérifier votre identité avant de vous accorder l’accès ou d’apporter des corrections.

  13. Comment annuler votre compte Contactez-nous si vous souhaitez que votre compte soit définitivement supprimé.

  14. Comment nous contacter Si vous avez d’autres questions ou préoccupations concernant ces politiques de confidentialité, envoyez-nous un mail. Vous trouverez les coordonnées de l’entreprise sur le site du Festival international de films Fantasia.